ACY Securities Review
- licenses and security
- Available financial instruments
- Account types
- Trading costs
- Trading platforms
- Order execution speed
- global reputation
- Technical problems
- customers service
- Offers and rewards
- Partnership Program
- Market research and education
- forex assessment in arabic
Company Profile Acy Securities
ACY Securities was launched in 2019 after the merger of ACY Capitals with Australian Synergy FX. ACY claims to be a broker with no dealing desk but the support refused to offer tickets pass trades so we'll take her word for it without proof In fact it's very hard to get support and it's definitely worrying, broker leverage is up to 1:500 under the Vanuatu license and 1:30 With the Australian license, however, you will find broker representatives in Egypt and the broker itself claiming in their ads that you can register an account under the Australian license and get offers and leverage 1:500, which is impossible and exposes the broker to huge fines.
licenses Acy Securities
(ASIC) #AFSL: 403863 . As we mentioned, the brand was launched after acy acquired Australian broker Synergy FX and got its Australian license 2019.
Before the merger and until now he owns the broker Another Offshore License in Vanuatu VFSC #012868 His website www.acyfx.com is transferred to his current website www.acysecurities.com, which is the license under which the Arab countries are registered
It is worth mentioning that so far you can register in most companies under the license that you want a British Australian etc., but from a legal point of view as a foreign client These bodies do not protect you in cases of bankruptcy (credit boat) or otherwise.
ACY Securities' website doesn't look promising. It has a poor design and is loaded with animations and images that make it slow to load. Overall, the site is not very well designed as navigating there is complicated and it takes a lot of hassle to find the information you need. On the first page, the broker only shows several categories such as Products, Platforms, Education, and Partners page. One can also find information about the brokerage firm and the website has been updated recently but it has not changed much.
While reviewing ACY Securities, It was difficult to find information about the service and the products themselves. Most of them are only available in the FAQ section in the form of questions, which is very inconvenient. To find the necessary information about the broker, one has to scroll to the first page endlessly. It is not a good sign because traders prefer to have all the necessary information available directly. In general, the broker's position underestimates the ACY.
Financial instruments at Acy Securities
The assets you provide ACY Securities for trading so far is very limited , the broker offers trading on approx 60 tools. List includes 41 currency pairs Such as GBP/USD, AUD/JPY, NZD/USD, and more. Four precious metals: gold, copper, silver and US crude oil.
15 global stock indices Including NAS100, US500, JP225 and some other indicators. The broker does not provide information about where he works and if he does not accept residents of any country.
The site is available in both English and Chinese. It seems that the mediator Actively targets Chinese merchants. The only available information is that the broker Traders from the United States are not accepted. However, after contacting support we found that ACY Securities accepts traders from EU member states though The fact that the broker is not regulated by any European financial regulator and offers leverage which is prohibited in EU member states is a huge warning sign in the forex market.
Account types Acy Securities
ACY Securities offers Three types of accounts For potential clients: stpECN And the zeroECN And the MT5CHANGE. In the FAQ section, the broker states that the accounts can be in the following currencies: EUR, USD, GBP, AUD, CAD, SGD, NZD, JPY, but in the account information it says that the account currencies can be EUR, USD, GBP and AUD.
The minimum initial deposit for a stpECN account is 50 USD , Opposite 2000 USD For a zeroECN account, and for a PureECN account which is now called MT5 EXCHANGE is 20000 USD. After making the minimum initial deposit to fund the account for the first time, the minimum amount that can be deposited into the account is $100.
There is not much difference between ACY Securities account types, Minimum trading volume is 0.01 lots For all of them the leverage is from 1:50 to 1:500. All accounts have the same services. There is a commission on both zeroECN and MT5 EXCHANGE accounts which is $6 and $5 per contract respectively.
as mentioned The maximum leverage at ACY Securities is 1:500 With a Vanuatu license, it is for currency pairs, metals and crude oil. The leverage for CFDs is 1: 100. Maximum leverage is available up to the balance 5000 USD The minimum leverage is 1:50 if the balance is more than 50000 USD.
ACY Securities presents Spreads from one point to the main account, but they increase significantly in the real market, especially during strong fluctuations and away from the main pairs You will find this in most broker complaints and from 0 for ZeroECN and MT5 EXCHANGE accounts for commissions that are higher than the industry average. While the spreads for the major currencies can be from one pip, it is very high for other currency pairs. For example, in a stpECN account for rare pairs it can be up to 30, while for a ZeroECN account it is 12. This difference between the spreads indicates that the broker encourages traders to open an account where the minimum deposit is much larger. This lowered ACY Securities' rating a lot.
Withdrawal and Deposit at Acy Securities
According to the broker, ACY Securities is processing withdrawal requests On the same day or the next business day if the order is received after 14:00 EST However, a huge percentage of complaints are related to withdrawals in particular, as we will discuss later in the evaluation.
There is a withdrawal fee based on the payment method used for depositing funds and withdrawing. If the trader is receiving funds on the bank account the deposit fee in Australia is $25 per withdrawal. For a local bank transfer in Australia, withdrawals are free but limited to three withdrawals per month. In case a trader wants to cash out for the fourth time in a month, the fee is $25.
For those who use Skrill, The withdrawal fee for ACY is 3 percent of the money withdrawn While most companies are depositing and withdrawing without fees at all.
ACY Securities Customer Support
Traders who have a problem with their account or questions related to trading with ACY Securities have several ways to get support. There is a live chat available on the website, a support email and two phone numbers for international inquiries and one for Taiwanese merchants. However in our own experience none of the emails are answered, while the live chat may take hours for someone to contact you.
According to ACY reviews conducted by customers themselves, customer support is rated extremely negatively. As the opinions state in most cases, there is only one person available and it is almost impossible to contact the broker directly. Some reviews indicate that even if traders are able to reach an ACY representative, they will not be provided with professional and adequate assistance for their inquiries.
ACY Securities' global reputation
It was very strange that the broker had a very limited number of clients which made it very difficult to search for their opinions, after searching dozens of reviews on ACY Securities in different languages which was not easy due to the limited number of these articles on the broker, we found that the reviews about ACY Company Securities are mostly negative except for the paid articles that write the same information in the same tone or the evaluations of their employees.
The majority of clients mention that while the broker looks good at first, the service provided by the broker lacking in quality. Many traders complain about customer support that is never available or is not good enough to solve the problems that traders face.
Some ACY Securities reviews mention withdrawal problems, sometimes not withdrawing completely, frequent delays, and price saving problems that blow up trading accounts. There are a lot of negative reviews about SynergyFX as well, claiming that the broker was a scam. In general, opinions suggest that although ACY Securities is regulated to a limited extent, it is best to stay away from it as there are many issues with withdrawals and customer support.
While in the largest foreign evaluation sites Forex Peace Army, it is much worse, which made us withdraw from the partnership account with them , despite the very few evaluations, approximately 45 evaluations, the total evaluation is only 2, we see negative evaluations that speak of direct fraud that dominates the reviews, and positive evaluations are a standard model for internal evaluations that some companies do sometimes to improve their image, as the company recently tried to put fake evaluations As shown in the picture and revealed by the FPA, we can also see that the latest two positive reviews are from the agents of the company, the fake site that uses our logo, as shown in the pictures, and the latest negative reviews speak of direct scams.
As for the latest reviews, it says:
In addition to my dirty data post.
Acquired Acy Synergy Fx.
So Acy also bought $35,000 to $40K deals in the market.
Then Acy sabotages my Ea with dirty data.
They couldn't work.
It was very difficult to manage my trades manually.
I lost a lot trying to manage these trades manually.
They were notified of the problem and chose to ignore me.
Is this a potential fraud?
April 22, 2021 - 1 star when Synergy FX is acquired by Acy Securities. My data feed has been hacked.
I get multiple columns on a four hour chart.
This prevented my Ea from working through the Acy platform.
I was completely ignored and treated like scum.
I'm trying to talk about them through the AFCA.
Acy told AFCA that the data feed had nothing to do with it.
Not their problem at all.
Please help, I have been completely scammed.
Support takes a long time to respond to your inquiries. Not an easy to use broker. You cannot easily create other real accounts.
I deposited money with credit card 4 months ago and still not able to withdraw it again with credit card. It is possible to withdraw it by wire transfer but this may lead to high fees, because I am in Europe and this broker is in Australia.
After 4 months it is still not possible to withdraw with a credit card is very bad. I also deposited via Neteller and can't withdraw with that either. Furthermore, their support is extremely shameless
Hey guys I have been using a lot of different brokers throughout my trading career but this is the first time I have to write negatively about a broker. I wanted to withdraw 40k from my account, but #ACY Do not accept to withdraw everything at once.
They ask me to do it max 15k per time. And 15 thousand is the maximum withdrawal in one day. For God's sake, I have to ask for my money to be withdrawn within 3 days. Then now, over a week I haven't received enough money.
One of the weird things about this broker is that they don't send you big moneyThe one you are requesting. The first withdrawal was 15,000 but they split it into 3 transactions with different names from the sender. These senders I have no idea about, what are their banks? When I spoke with an agent from #ACY She gave me the transaction reference number and said they transferred the money to me. Then she asked me to check with my bank. I checked, and my bank said no money transferred from abroad to my account. Nothing about the reference number she gave me.
My bank asked me to get the sender's bank and sender's name and information. Then I went back to her and asked her about the bank and the name of the sender's information. Then for God's sake, she didn't know. Everything continues. I am disappointed with this terrible broker. Never use it if you want high quality products and services. There are many other great brokers out there. Just do not use
As for the most recent positive reviews They are only two. They did not even change their personal photos. The two work for the company's representative in Egypt. It is a fake website for our website in the name of Arab Forex. It uses a similar logo to our logo to mislead traders. However, Google Chrome warns of it once you visit it because it contains malicious files and you are taken to Our real website is as shown below
It is worth noting that some broker links are banned on the social networking site Facebook, we do not know the detailed reason yet.
Mediator representatives in Egypt and Saudi Arabia
We found an article recently that the broker appointed a site called “Arab Forex” to the owner of Ashraf Sharif, who was involved in fraud operations in the name of Fbs previously, representatives of the broker in Egypt and Saudi Arabia. The evaluation of the company is very much for us, as from our personal experience and as mentioned in the evaluation of Fbs, they are a group of thugs who previously tried to insult us to close our website and are still trying to blasphemy us until now, which made us discuss the matter with our legal representatives with the available evidence of this blasphemy, as That they have some precedents of fraud and the accusation of different clients (Click here for the album of Arab Forex Scam and Owned by Ashraf Sherif on Facebook) As you will find in the following video, which includes attempts to threaten the owner of the fake site with his voice for us, and a post that includes the process of defrauding a client and some other frauds from former clients of them, of course dealing with a company whose representatives who use bullying, insults, slander and vulgarity very easily is a disturbing matter, We definitely advise to stay away from the broker.
It is worth noting that they have been working with FBS for several years, a closed brokerage company in several countries, and one of the rare companies that countries warned about by name, and they were attacking everyone who tried to mention the faults of the broker and claiming that licenses have no value, but now the tone has completely changed and they published a video They disavow fbs and announce their work with ACY because it is a licensed company in Australia, which is the opposite of what they have been marketing for many years. It is worth noting that the video contains false information about companies’ operating systems and licenses. We do not know if it was intended to put the wrong information in the video or it was just ignorance of the correct information.
Warning The video contains words out of the voice of the representative of ACY company in Egypt and Saudi Arabia in an attempt to threaten us.
Disclaimer of responsibility for the fake site Arab Forex
ACY Arab Forex representatives is a fake site that uses our website logo to mislead traders, and also uses malicious files that lead to hacking visitors’ computers. Recently, Google added Google to the list of dangerous sites and considered it a fake or imitation of our website, if you visit their site via Google Chrome browser, it will appear to you A warning tells you that this website is a fake website and it will ask you to move to our website, so we disclaim all responsibility and clearly confirm that we have no relationship with the fake website.
Judicial ruling on ACY representatives
A judgment was issued for 6 months in the case of dissipation and links of trust against the representative of the mediator in Egypt, Case No. 8820 of 2020, misdemeanour, in the name of Ashraf Sharif Mohamed Saleh.
acy is removing the Australian license
After our evaluation spread to the broker, ACY removed the Australian license from its website, leaving only the license for the island of Vanuatu, which proves the information mentioned in our evaluation that there are no clients outside Australia registered with the Australian license, this includes all Arab countries registered under the Vanuatu license, and this is the opposite What broker marketers claim.
Is Acy Securities a scam?
Acy Securities review showed that the only positive things about the broker is that it is regulated by ASIC and offers MT4 and MT5 as a trading platform to its clients which in fact got it recently 2019 by buying a company it already owns with confirmation that Arab countries are registered under the Vanuatu license. Otherwise, unfortunately, the broker seems to lack quality and does not have a good product or service.
The site is poorly designed, the medium does not display the required information well, visitors have to search for it here and there in different documents. The accounts do not come with many additional features, which can be seen with a lot of good brokers, the differences between the spreads are very large and the costs of trading and financial transactions are unduly high, and when you try the demo account you will find almost no slippage while the real thing is frequent.
And, of course, there is the broker’s dealings with suspicious representatives in Egypt and Saudi Arabia. Just visiting their websites is considered a danger to your information, as we have proven with conclusive evidence through the leaked video, the lack of professionalism, barbarism, and fraud against customers through account management and the destruction of their accounts, as shown on the pictures on our Facebook page, Overall, the broker got a very low rating. As mentioned above, it is better to stay away from this type of broker, in fact after a long search we did not find even a positive evaluation from a single client.